Orders process withing 48 business hours? Sometimes sooner.
HOLIDAY ORDERS: Most orders ships within 1 business day after order entry, orders entered on Friday will ship the following Monday.
Overseas Delivery: I only ship in the USA.
Shipping Confirmation emails: Emails with tracking information are sent automatically for orders in the USA. Note: Yahoo and Hotmail accounts typically move them to the "bulk
mail" folders. AOL often blocks order and shipping emails as spam, you may want to use an alternate email account or ask them for assistance receiving your emails sent from us (see below for email address) or check your Spam folders
REFUNDS & EXCHANGES: Please see my FAQ page.
CLAIMS: Any claims of loss of shipment or articles must be made in writing within 21 days of order date for all shipments in the USA. Claims after said date may not be honored. By use you agree to provide a signed original affidavit of any claim of non-receipt within the specified period. If you confirm delivery of your order at your address, you are liable for the full purchase price including shipping/handling. Packages are insured while in transit only, once delivered they are the buyers responsibility and no longer insured. Without a signed original affidavit in our possession within the 21 days, you agree that you have received your order in good condition and you did not require signature for delivery. We prosecute fraud and so does our insurer. By entering an order you agree to terms including: Shipments are FOB Columbia (seller fulfills his or her obligation to deliver when the goods have shipped (postage or shipping has been paid). This means that the buyer has to bear all costs and risks to loss of or damage to the goods from that point .
SHIPPING: Orders are generally shipped by the USPS (United States Postal Service) and PO Boxes are acceptable as long as they are also the billing address for the credit card used. We may use an alternate carrier such as FedEx or UPS at our discretion based on the order. Rates subject to change without notice. Current rates will show upon checkout.
Images/Packaging: Due to manufacturing changes or improvements or other reasons (including errors), packaging of products may vary from those pictured or described on our website. Photos and images may not be duplicated. This rarely happens.
Please note I will only SHIP TO VERIFIED BILLING ADDRESSES FOR THE CREDIT CARD, they will be verified with your bank.